State Farm® Insurance Agent John Chason
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jeanette Williams
August 5, 2024
"Very satisfied with Travian Dickinson"
"Thank you Jeanette ! Tra does a fantastic job helping our customers with auto insurance, homeowners insurance and especially Life insurance and I know she really appreciates your kind comments !!"
Jamel Anderson
June 27, 2024
"The best staff ever Brittney really looked out."
"Thank you Jamel ! She does a great job and I'll be sure to let her know ! and....... thank you for allowing us to handle your insurance :)"
Elbert Stewart
May 26, 2024
"Great company to do business with."
"Thank you Mr Stewart ! .....and thank you for allowing us to serve you ! "
Karen Greenwood
May 9, 2024
"I had the best insurance experience today with Shawanna Hall James! I had contacted her almost a year ago because I was paying 200 and month for full coverage on my car. I had several traffic tickets which caused this, but Shawanna told me that as soon as they dropped off my record she could get me a good price. She then told me that she would put me on her calender for May which was the month they would drop. I said ok and forgot all about it. Well I got a text today from her just like she promised and she quoted me less then half of what I was paying and also added car rental, roadside assistance with a deductible 500 less than what I had. It absolutely made my day that i was important enough to her to be followed up with a year later I must add and excellent customer service. She had me switched to Statefarm in a matter of minutes and I literally didn't have to do anything but give my pmt information!! Thank you Shawanna!!"
"What an awesome experience ! Thanks so much for sharing your story Karen !! Great job Shawana :)"
Buck Garsed
April 12, 2024
"Shawanna was so helpful and professional but also friendly and pleasant to talk to. Thank you so much for helping with my homeowner’s policy!"
"Buck, thanks very much for taking the time to leave such a positive review about your experience at our office and with Shawanna. I'm delighted to hear that she provided you with exceptional service which is always our goal! I'll be sure to pass along your kind words to her. Please don't hesitate to call, click or come by anytime you have a question about any of your policies or any of our other products! Thanks once again for your feedback :)"
Michael Sylkatis
March 21, 2024
"Highly recommend taking the time to speak with Shawanna. After a brief call (about 5 mins), she was able to save me over $200 per month on my auto and home insurance. Do yourself a favor and give her a call and let her help you as she has helped so many!"
"Michael, Thank you for your kind words and also for your confidence in allowing our amazing team to help guide you with your insurance ! Shawanna does a great job and appreciates your recognition !"
Leanne Lorenzo
March 20, 2024
"Just moved all my policies to this office. They provide excellent customer service and return calls right away."
"Thank you Leanne ! So nice to have you with us :) Hope to see you soon !"
Mary Presley
March 11, 2024
"Highly recommend! I needed some help with my policies and quotes recently with my vehicle, homeowners and life. Shawanna was able to get back with me the same day with help."
" Thank you for trusting John Chason - State Farm Insurance Agent with your insurance needs. We appreciate the great review, Mary!"
Nakeia Hooks
February 7, 2024
"Highly recommended!!! I've had nothing but great experiences with this office, specifically with Travian. She’s always there when we need her. Thanks for all you do!"
"We're so glad you enjoyed your experience with John Chason - State Farm Insurance Agent! We appreciate you sharing, Nakeia!"
Melanie Short
January 23, 2024
"John Tyson there's a lot of my my car insurance my ability to invest my will all sorts of things I have I appreciate all of his help"
"Thank you for sharing your positive feedback, Melanie!"
Veronica James
January 6, 2024
"Shawanna was very informative and willing to answer all of my questions ."
" Thank you for trusting John Chason - State Farm Insurance Agent with your insurance needs. We appreciate the great review, Veronica!"
Canaan Lamp
December 14, 2023
"Shelby was excellent! Answered all my questions and was patient. Amazing!"
"We appreciate you taking the time to leave a review. Thank you, Canaan!"
Cynthia Sprinkle
December 8, 2023
"They took great care of me"
"We're so glad you enjoyed your experience with John Chason - State Farm Insurance Agent! We appreciate you sharing, Cynthia!"
Richard Drew
December 6, 2023
"Highly recommended!!! I've had nothing but great experiences with this office, specifically Shawanna. I look forward to doing business with them for many years to come."
"Thank you for sharing your positive feedback, Richard!"
Alexis Hempfleng
November 3, 2023
"Shawanna is very helpful and always quick to respond. She makes insurance enjoyable!"
"Thank you for the positive feedback, Alexis! We appreciate your support! "
lisa gray
October 31, 2023
"I have been with John chasing State farm for years now. I had nothing but great service from everyone there no matter what no matter when. They've always been there to help me get through what I need to get through and always willing to help."
"Lisa, thank you for the great review! "
Sheridan Stevens
October 19, 2023
"I had such a great experience at John Chason State Farm with Shawanna. She was very professional, accommodating. Overall outstanding, I am very pleased with my auto, health, and home insurance. What an amazing deal i got!"
"Sheridan, That's fantastic ! Thanks so much for letting us handle your insurance :) Thanks also for the shoutout ! It means a lot to all of us. Come see us !! "
nathan freeman
October 11, 2023
"I was referred to State Farm and Shawanna helped me tremendously with getting my house and car insurance set up. If you’re looking for insurance I highly recommend this agent"
"Nathan, Thanks for reaching out ! It really means a lot to us :) So glad that we could help you with your auto and home insurance. Please give me a call if I can help with anything ! John"
Roger Williams
October 4, 2023
"Highly recommend this office- Shawanna was exceptionally helpful! I reached out for a renter’s insurance quote & within minutes received a quote from her at a great rate & bound the policy! Thank you Shawanna for making this process seamless & for providing outstanding customer service!"
"Thank you Roger for the kind words ! Also, hope you can come by to see us and meet everyone here at our new location !! 400 W. 2nd Street in Bay Minette. Thanks again ! John"
alisa downey
September 28, 2023
"Handles the issue fast and thoroughly with a kindly manner and the has the best prices for quotes!"
"Thank you for sharing your positive feedback, Alisa!"
Tiffany Mason
February 24, 2023
"Britney helped me with life insurance and made the process quick and easy! Awesome service"
"Thank you so much for your kind words, Tiffany. We really appreciate you taking the time out to share your experience with us. John Chason - State Farm Insurance Agent"
Martha Howell
January 17, 2023
"It was wonderful! They helped me soooooo much!"
"At John Chason - State Farm Insurance Agent, customer satisfaction is our number one priority. We're so glad you were satisfied with the service provided, Martha! "
Donna Head
October 9, 2022
"I love State Farm and this company is so good to me"
"Thank you so much Donna! We appreciate you. Please let us know if we can do anything for you 😀"
Jon Dreaden
September 7, 2022
"Very helpful staff"
"At John Chason - State Farm Insurance Agent, customer satisfaction is our number one priority. We're so glad you were satisfied with the service provided, Jon!"
laverne boyette
May 24, 2022
"It has been the most helpful experience I have ever had with a insurance company! Britney went above and beyond to help me! I appreciate them!"
"We appreciate you taking the time to leave a review. Thank you, Laverne!"